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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Murillo

September 19, 2024

5  out of  5
rating by Jorge Murillo
"Cannot recommend this team enough for your insurance necessites. Special shout out to Jj , he is very knowledgeable and always willing to help me meet my insurance needs."
We responded:
"Thank you, Jorge! I'm glad you had such a positive experience with our team. Jj's knowledge and willingness to help are truly invaluable, and it's great to see his efforts recognized. We're grateful for your recommendation and are always here to assist with your insurance needs. - Ryan Doherty - State Farm Insurance Agent, Lakewood, WA"
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Kayla Preble

September 18, 2024

5  out of  5
rating by Kayla Preble
"They were able to save me some money on car insurance and JJ was awesome to work with! The process was quick and easy, JJ walked me through the next steps and canceling my other policy! Highly reccomend them for all of your insurance needs!"
We responded:
"Kayla, thank you for your wonderful review! I'm glad JJ could assist you in saving money on your auto insurance and make the process smooth and straightforward. We appreciate your recommendation and are here for any of your future insurance needs. - Ryan Doherty - State Farm Insurance Agent, Lakewood, WA"
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Brandon Moore

March 26, 2024

5  out of  5
rating by Brandon Moore
"These guys go out of their way for customer service. A+"
We responded:
"Wow, Brandon, thank you for the fantastic 5-star rating! Our team at Ryan Doherty - State Farm Insurance Agent in Lakewood, WA is dedicated to providing exceptional customer service, and we are thrilled to hear that we were able to go above and beyond for you. We appreciate your kind words and look forward to continuing to meet your insurance needs in the future."
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Ed Kane

January 14, 2024

5  out of  5
rating by Ed Kane
"I can wholeheartedly voice support for Ryan Doherty and his team at State Farm in Lakewood. Nobody likes insurance of any kind. So you may as well find a team that goes out of the way to respond to clients' needs and inquiries with sincere interest and a downright good sense of humor when I try to pull off a funny at their office. I even sign my renewals in person just to enjoy the folks at the office. Now, about the prices..."
We responded:
"Thank you, Ed, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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justforfun

January 3, 2024

5  out of  5
rating by justforfun
"I called, and believe I talked to Andrew? seemed like a very nice young man' got me some renters insurance, quick-fast-and in a hurry, will recommend to others..."
We responded:
"Thank you for the kind review! Andrew is amazing, and we're thrilled he made such a positive impact. Your support means a lot to us!"
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Melissa Brown

October 13, 2023

5  out of  5
rating by Melissa Brown
"Ryan and his team are amazing to work with. The office is so friendly, they will get you the best insurance for your needs at a fair rate. Highly recommend!"
We responded:
"We love seeing reviews like this, Melissa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Cori

August 1, 2023

5  out of  5
rating by Cori
"I was with Geico for 6 years when I switched to State Farm. In a nutshell, after talking with Shawn from the Lakewood office he was able to get me better coverage, MORE coverage, and no extra fees for paying or not paying their preferred way, all for about $40 less per month! These guys are top notch. They really are ALL about the customer. Plus when I called, an ACTUAL person answered! I didn't have to wait on hold for over 40 minutes before some joe schmo in Arizona picked up. (Nothing against Arizona, just I'm in WA state. Gotta go local when you can!) These guys have a new loyal customer for life! 01 AUG 23 *update* I've been with State Farm now for a while. If I could possibly give another 5 stars to them I would!!! My car was stolen in January of this year. While the cops didn't even bother to respond, when I called my agent...they were extremely patient with me as I was still angry and confused as to what to do next. They calmed me down, and told me step by step exactly what I needed to do, how to do it, and what to expect throughout the entire process. It took about 2-3 weeks for them to cut me a check for my loss. So to ALL of you at the Lakewood office... You guys seriously are literally the best!!! I will NEVER switch to any other insurance! You just don't get customer service like this anymore. I will recommend State Farm in general, and the folks at the Lakewood office specifically to anyone who asks. EVERY. SINGLE. TIME. Thanks for everything you guys did for me, I m so grateful!"
We responded:
"Really appreciate the review Cori! We love being local here in Washington. Thank you for trusting us with your insurance needs."
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JB

July 12, 2023

5  out of  5
rating by JB
"I highly recommend bundling home/auto/life with Ryan. Whenever I open a policy with his agency, I do so with the confidence that he consistently gets me the best coverage to protect me and my family. He and his knowledgeable account representative JJ approached me with a friendly, helpful attitude and assisted me in saving money when I switched, so I really can't speak more highly of them!"
We responded:
"JB, so happy we were able to get you a great low rate on your car insurance, home insurance, and life insurance. We are here to help! Thank you!"
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Alicia Thrush

June 3, 2023

5  out of  5
rating by Alicia Thrush
"Not only is Ryan incredibly prompt with responses but the rates are awesome. He answered all of my questions with patience and great detail. I recommend him to everyone I know."
We responded:
"Alicia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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ana t.

December 28, 2022

5  out of  5
rating by ana t.
"I'm fairly new to this whole insurance thing and I am SO glad that I came across this team as my first (and hopefully last) insurance agency! I've talked to a man named Chan a couple of times I have explained my previous concerns and he has managed to help me throughout the whole process without rushing me and I truly felt cared for. My experience so far has just been great as everyone feels very genuine and kind. Great place. thanks guys!"
We responded:
"Ana, we’re so glad to hear how Chan was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Valerie S

December 21, 2022

5  out of  5
rating by Valerie S
"Everyone here at this office has been very helpful and kind since the beginning. Very respectful and courteous. The location is perfect and convenient. Exceptional services. Highly recommended!"
We responded:
"We love seeing reviews like this, Valerie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Gary Le

December 21, 2022

5  out of  5
rating by Gary Le
"I recently had the pleasure of working with Ryan and was blown away by the level of service and professionalism I received. The team at this State Farm office took the time to thoroughly explain my coverage options and helped me choose a plan that fit my needs and budget. Throughout the process, the staff was always available to answer my questions and provide guidance. They went above and beyond to make sure I was comfortable and understood everything. I highly recommend State Farm at Ryan Doherty to anyone in need of coverage. The team there truly cares about their clients, and it shows in the quality of service they provide."
We responded:
"Thank you, Gary, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Rachel Ensminger

July 8, 2022

5  out of  5
rating by Rachel Ensminger
"Every time I call, JJ is friendly, informative, and helpful. Despite how much I like to do bills through online portals, I never regret the need to call this office for assistance."
We responded:
"Thanks for the kind words, Rachel! We’re happy to hear JJ was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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naiyah venson

April 7, 2022

5  out of  5
rating by naiyah venson
"My family has been with StateFarm for some years now, and they are always helpful and kind. I've only ever dealt with Drew and he is a miracle worker! He gets me the best deals, always makes it super simple and easy to make changes to my policy and is super easy to get a hold of! Love them and plan on staying with StateFarm, specifically Ryan Doherty and Drew for a LONG time!"
We responded:
"Hi, Naiyah! Thank you for the shoutout for Drew! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
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Zee Baltrus

March 18, 2022

5  out of  5
rating by Zee Baltrus
"JJ went above and beyond what I could have ever hoped/imagined to receive in customer service and care while looking for a good rate for car insurance. I had seen their information online late one night, and made plans to contact their office in the morning, but to my surprise JJ text messages me (at the perfect and most appropriate time the very next day) that following morning, asking if I would be interested in what they had to offer.... And helped find a price that worked for my budget! Thank you!"
We responded:
"Thank you, Zee, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like JJ, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Sophie DeRosa

March 7, 2022

5  out of  5
rating by Sophie DeRosa
"Ryan is very responsive and communicative! He is a fantastic agent and I would highly recommend him to anyone looking for car or condo insurance."
We responded:
"Hi Sophie, it was a pleasure working with you. I'm glad I could help you with your insurance needs. Reach out to us at any time if you ever need anything!"
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B H

January 15, 2022

5  out of  5
rating by B H
"Great team, super friendly, great rates for motorcycles, easy to get a hold of"
We responded:
"Thank you for the wonderful review, Bryan! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Annie Dale

November 23, 2021

5  out of  5
rating by Annie Dale
"Great Guy!! "JJ from State Farm" makes you feel like your on one of the commercials!! Thanks for taking care of me with such speed."
We responded:
"Thank you for the wonderful review, Annie! JJ is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
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Jennifer

October 18, 2021

5  out of  5
rating by Jennifer
"Good guys and fair prices I have auto and home through them and I have never been disappointed."
We responded:
"Thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policies!"
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Nijola Russell

July 28, 2021

4  out of  5
rating by Nijola Russell
"Very helpful"
We responded:
"Thank you, Nijola, for taking the time to leave us a review! Please let us know if there is anything you need."
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Teri Sigler

July 15, 2021

5  out of  5
rating by Teri Sigler
"These guys are awesome! I have yet to find anybody that can beat these prices. They are patient caring and very personable. If you think you have a good deal on insurance think again, call state farm!"
We responded:
"Thank you Teri! So happy to hear we were able to bundle your car insurance and home insurance with a great rate!"
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Daniel Rhodes

June 29, 2021

5  out of  5
rating by Daniel Rhodes
"Ryan has been continuously contacting me for over a year. My wife was skeptical about State Farm because of prior experiences. When Ryan talked to my wife his explanation of value for the insurance and his presentation was extraordinary. I am angry at myself for not switching to State Farm from Liberty Mutual earlier. The savings that he gave the family are awesome!!!! Thank you Ryan Doherty."
We responded:
"We love seeing reviews like this, Daniel! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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PATRICIA BUCKLEY

June 2, 2021

5  out of  5
rating by PATRICIA BUCKLEY
"Ryan Doherty and his staff are a pleasure to work with. They consistently answer the phone and/or get back to me promptly. They are very knowledgeable and make dealing with insurance quick and painless. I would highly recommend!"
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Joy Griffin

March 17, 2021

5  out of  5
rating by Joy Griffin
"Great folks, really relatable, first time ever I really enjoyed insurance shopping. they lowered our ins bill, saved us lots of money with better coverage!! Best insurance experience ever!!"
We responded:
"Awesome to hear Joy! We love to help and advise with car insurance, home insurance, and more. Thank you!!"
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DeAnna Axtell

February 25, 2021

5  out of  5
rating by DeAnna Axtell
"Every interaction I have had with the Team at Ryan Doherty State Farm is truly perfect. I have been a loyal client for 27 years. The staff is always cheerful, professional and easy to work with. I'd recommend THIS State Farm office to anyone interested in great service and reliable insurance coverage. Thanks for making crisis calm guys!"
We responded:
"Thank you DeAnna!! We love to help and are thankful for you trusting us with your car insurance and other insurance through the years!"